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Policies

Deposit and Cancellation Policy:

At the time of reservation, guests staying for 2 or more nights will be required to provide a credit card on which a deposit equaling 50% of the booked stay will be processed. For a 1-night stay, the entire amount of the stay is processed at the time of reservation. The balance of the reservation will automatically be processed on the credit card 2 weeks prior to the arrival. A 30-day cancellation period will apply. If cancellation occurs 30 days or more prior to your arrival date and bookings made through our website, a $40 plus HST cancellation fee will be charged. And if the booking is made via a third-party system, the customer will be charged according to the cancellation policy of the third party. If cancellation for any reason occurs within 30 days or less notice period all deposits on file at the time of cancellation are non-refundable. Please Note: Applicable taxes will be applied to all deposits. A minimum two-night stay on all weekends and a minimum three- night stay on all holiday weekends are required.

Covid-19 Policy:

If Isaiah Tubbs legally cannot honour your reservation 7 days or less prior to arrival then we will move all deposits on file to a future stay.

Reservation Changes:

All changes to your reservation must be made prior to your cancellation period.

Incidentals & Damages:

A credit card will be required at check-in and a $250 preauthorization will be processed. This is a hold not a charge and will automatically be released by your financial institution within 5-10 business days if not captured. All incidentals and extra charges must be paid upon checkout. Damages will be assessed at the sole discretion of Isaiah Tubbs and charged automatically to the credit card on file.

Smoking and Pet Policy:

If your room has evidence of smoking at check-out a minimum $250 +HST fee will be applied to the credit card on file. None of our guest rooms, cottages, or public areas are pet friendly. If you have a pet you will be asked to leave the premises immediately with no reimbursement. If evidence of a pet is found in the room after check-out a minimum $250 +HST fee will be applied to the credit card on file.

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